Thursday, April 5, 2007
Hot Water is Back!
Our water heater stopped working after we came back from vacation. Owen researched the warranty and called many plumbers for quote. During this time, we have to go to mom's for shower. The price quotes are range from $95 to $350 for the repair. Damn those plumbers! The plumber finally came out this morning, all he did was replaced one small part and it took him less than 10 minutes. According to manufacturer, it worth only $8.00, but he charged $50 for the part. Sigh.... cannot do it ourselves cuz we don't want to mess with the gas line. The worst part is when we called the warranty again; they gave us a different procedure to claim cost of the part. First time, they said the plumber will claim the part from the warranty direct and will not charge you at time of repair. This morning, they said they will reimburse us with the actual part, not the money. This is just so stupid! I expect this will be a long process to fight for the refund. Well...my conclusion is "WARRANTY IS USELESS". But the bright side is now we have HOT WATER in our home.
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